Privacy Policy

Introduction

Welcome to Track Meet ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

By using Track Meet, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the Service.

Information We Collect

We collect information that you provide directly to us, including:

• Account information: Name, email address, and password when you register.
• Profile information: Artist bio, profile photo, and genre preferences.
• Audio content: Music tracks you upload (MP3/WAV files) and associated metadata such as title, genre, and cover art.
• Payment information: Transaction data processed through Stripe. We do not store full card numbers — Stripe handles all payment data under PCI-DSS compliance.
• Device information: Device type, operating system version, and app version collected for diagnostics and compatibility.
• Usage data: Features you use, tracks you play, and artists you interact with, to improve your experience.
• Camera and media: With your explicit permission, we access your camera and photo library solely for profile photos and cover art uploads.

How We Use Your Information

We use the information we collect to:

• Create, authenticate, and manage your account
• Provide and continuously improve the Track Meet platform
• Process payments between fans and artists via Stripe
• Personalise artist discovery and recommendations
• Send you service-related notifications and important updates
• Detect, prevent, and address fraud, abuse, or security issues
• Comply with applicable legal obligations

We do not use your data for advertising purposes or sell it to third parties.

Sharing Your Information

We do not sell your personal data. We may share your information only with:

• Firebase (Google): Our backend infrastructure provider for authentication, database storage, and file storage.
• Stripe: Payment processing for all fan-to-artist transactions. Subject to Stripe's Privacy Policy.
• Other users: Artist profile information — name, bio, genre, and uploaded tracks — is publicly visible to fans on the platform by design.
• Legal authorities: Where required by applicable law, court order, or to protect the rights and safety of our users.

Camera and Media Access

Track Meet requests access to your device camera and photo library for the following purposes only:

• Uploading a profile photo for your artist or fan account
• Adding cover art to an uploaded music track

Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. Upon account deletion:

• Your account credentials and profile data are removed within 7 days
• Uploaded audio tracks are removed within 30 days
• Transaction records may be retained for up to 7 years for legal and financial compliance

To request deletion of your account and data, contact us at support@trackmeet.app.

Security

We implement industry-standard security measures to protect your information:

• All data transmitted between your device and our servers uses HTTPS/TLS encryption
• Firebase Security Rules restrict data access to authorised users only
• Passwords are never stored in plain text — Firebase Auth handles secure credential management
• Stripe's PCI-DSS Level 1 certified infrastructure handles all payment data

Despite these measures, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.

Children's Privacy

Track Meet is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it immediately. If you believe a child has created an account, please contact us at support@trackmeet.app.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Objection: Object to or restrict certain types of processing
• Portability: Request your data in a portable, machine-readable format

To exercise any of these rights, contact us at support@trackmeet.app. We will respond within 30 days.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. For significant changes, we may also send an in-app notification. Continued use of the Service after changes take effect constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: